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SECURE AND CAPABLE

PRIVACY POLICY


  • MEYER HOSEN AG’s privacy policy

    Thank you for your interest in our website. Protecting your privacy is very important to us. The following contains detailed information about how we handle your data.

    Privacy is a matter of trust. And your trust is important to us. As such, we always observe legal regulations when processing your personal data.

    With this privacy policy we are informing you how much and which personal data and other information we collect. It also explains how we handle it


  • Data collection procedures for your order

    You can visit our website without providing any personal information. We may save access data without relating them to a person, even if the visit occurs via links from newsletters, for example:

    the name of your internet service provider

    the site you visited us from

    the name of the file requested

    This data is only analysed to improve our offer and does not allow any conclusions to be drawn about you.

    We collect, save and process your data for the processing of your order and any future warranty procedures, as well as for advertising purposes. Personal data are only collected if you voluntarily disclose them when ordering goods, on opening a customer account, or registering for our newsletter.

    We will share your personal data with service providers employed in the execution of your order (carriers, logistics specialists, banks).

    Under the Federal Data Protection Act, you have the right to receive information on your stored data as well as the right to correct, block or delete this data, free of charge.

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  • Information on credit checks

    If you pay on account we may, to safeguard our legitimate interests, obtain creditworthiness information on the basis of mathematical and statistical processes using your address from GFKL PayProjekt GmbH, at Europa-Center 1b, 45145 Essen. If the score values determined by this company form the subject of a request for information, we ask you to establish direct contact with them.

    Of course, all personal data is kept strictly confidential and the protection of your interests according to legal stipulations is strictly observed. 

    We will save your order internally. This includes, for example, your surname, first name, billing address, shipping address, telephone number, account details and email address. These essential details will be saved and may as part of the processing of your order be transferred to affiliated companies or service partners working for us as order data processors in the sense of the Federal Data Protection Act (BDSG).


  • Email advertising and newsletter

    If you have actively subscribed to our newsletter, your email address will be used for our own marketing purposes until you unsubscribe from the newsletter. You may unsubscribe at any time without incurring any additional costs beyond transmission costs according to your access provider’s basic tariffs.


  • Receiving a feedback request

    If you have given the express approval above, we will use your email address to request through Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne that you fill out a customer feedback form on the related service via the Trusted Shops customer feedback system. This approval can be revoked at any time with future effect by sending an email to datenschutz@meyer-hosen.com.


  • Use of cookies

    We use so-called cookies on our website. Cookies are small files which are stored on your data carrier and save particular settings and data for exchange with our system via your browser. Saving this data helps us to customise the website for you and makes it easier for you to use, for example by saving certain inputs so you don’t have to keep repeating them. Your browser allows you limited settings on the use of cookies, which may cause our offering to stop working for you or to only work in a limited way. Cookies can also be deleted there.

    Session cookies

    Session cookies are deleted after you close your browser.

    Long-term cookies

    We use cookies which remain on your hard drive. For your convenience, their expiry is set for a date in the future. Next time you visit, our site recognises automatically that you have already been with us and which inputs and settings you prefer (so-called long-term cookies).


  • Data security

    When you order, your payment details are sent over the internet in encrypted form (SSL encryption). Credit card details are not saved, rather they are directly collected and processed by our payment service provider (Heidelberger Payment GmbH, Gaisbergstr. 11–13, 69115 Heidelberg). We secure our website and other systems against loss, destruction, access, change and dissemination by unauthorised persons with technical and organisational measures. You should always treat your login details confidentially and close browser windows when you have finished communicating with us, especially if you share the computer with others.


  • Data collection for our statistics

    This website uses anonymised Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are saved on your computer and allow your use of the website to be analysed. The information generated by these cookies regarding your use of this website is usually transferred to a Google server in the USA where it is stored. If IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within the member states of the European Union or other signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address will only be transferred to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this site to evaluate your use of the website, compile reports on website activity and to provide other services to the website operator regarding web and internet use. The IP address communicated by your browser as part of Google Analytics is not associated with any other data held by Google. You may prevent the storage of cookies by selecting the appropriate settings on your browser software; however, please note that if you do so, you may not be able to use all the functions of this website to their full extent. You may also prevent the release of data generated by the cookies about your use of the website (including your IP address) to Google as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link. The current link is http://tools.google.com/dlpage/gaoptout?hl=de.


  • Right to information

    Under the Federal Data Protection Act, you have the right to receive information on your stored data as well as the right to correct, block or delete this data, free of charge. For questions about the collection, processing, or use of your personal data, or for information on as well as correction, locking, or deletion of data, please write, identifying yourself clearly, to:

    MEYER-HOSEN AG

    Hauptstraße 30

    51580 Reichshof-Denklingen

    Email: datenschutz@meyer–hosen.com

    Fax: +49 2296 8950

    Deletion of user accounts

    MEYER-HOSEN AG reserves the right to irrevocably delete your user account and data without giving a reason in the event of misuse.


  • Deletion of user accounts

    MEYER-HOSEN AG reserves the right to irrevocably delete your user account and data without giving a reason in the event of misuse.


  • Revoking consent

    You may have expressly given consent to the following things. We would like to inform you that you can withdraw your consent with future effect at any time.

    “Permission for email advertising - I wish to subscribe to the newsletter (unsubscribe at any time).”