Toggle Nav

CANCELLATION INSTRUCTIONS


  • Right to cancellation

    You have the right to cancel this contract within fourteen days without having to give any
    reasons. The cancellation period is fourteen days from the date upon which you or a
    representative of a third party nominated by you, who is not the carrier, took possession of
    the last delivery. In order to exercise your right to cancellation, you must contact us via
    (MEYER-HOSEN AG, Hauptstraße 30, 51580 Reichshof-Denklingen, E-mail: service@meyerhosen.
    com, Fax: 02296 8950) and inform us by means of a clear statement (e.g. as a letter
    consigned by post, fax or email) of your decision to cancel this contract. You may use the
    attached model cancellation form, although this is not mandatory. To meet the
    cancellation deadline, you must notify us that you intend to exercise your right to cancel
    before the cancellation deadline.


  • Consequences of cancellation

    If you cancel this contract, we will reimburse all payments we receive from you, including
    delivery costs (except for the additional costs arising from the fact that you chose a
    different method of delivery other than the cheapest standard option offered by us), and
    repay immediately, within fourteen days at the latest from the date on which the notice is
    received, through your cancellation of this agreement with us. For this repayment we use
    the same method of payment that you used in the original transaction, unless you
    expressly stipulated otherwise; in this case, you will be charged extra for such a
    repayment. We may refuse reimbursement until we have received the returned goods, or
    until you have demonstrated that you have returned the goods, whichever comes first. You
    must send back the goods promptly and in any event not later than fourteen days from the
    date on which you notify us of any cancellation of this contract, to (MEYER-HOSEN AG,
    Hauptstraße 30, 51580 Reichshof-Denklingen, E-mail: service@meyer-hosen.com, Fax:
    02296 8950). The deadline shall be met if you send the goods before the expiry of the
    period of fourteen days. You only need to pay for any diminished value of the goods when such loss in value is due to a
    necessary examination to ascertain the nature, characteristics and functioning of the
    goods handling.